Frequently Asked Questions
Do you offer delivery and pickup?
Yes we do! Delivery and pickup starts at $150 round trip and can change depending on how far your venue is from our showroom. We waive the packing fee when you include our pickup and delivery service.
Can we pick-up and drop-off items ourselves?
We charge a $25-$50 packing fee if you chose to pick-up and drop-off your items yourself. Keep in mind that if anything should break during your transport of our rentals, you will be charged 3 times the price of the rental item. You are responsible to bring the proper transportation and packing materials for our big items. You can pick-up as early as Friday and drop off as late as Sunday.
When should I reserve items?
Reserve your items as early as possible! We have limited quantities and some unique pieces so availability is limited. Items are yours once you sign and put down the deposit.
Do you require a minimum on orders?
We do not. Whether you're renting $5,000 worth of rentals or $100, we want you to get all the pieces you want. Whether you want us to deck out your whole wedding or fill in the small gaps you have, we are here to fit what you need!
What is the Styling Service?
On your big day you should be focused on getting ready and enjoying time with your loved ones. We prefer you to walk into your already decorated space and have your jaw drop instead of be in the nitty gritty yourself sweating and decorating until the final hour. Our styling service starts at $150. After doing hundreds of events, we can see things from a photo perspective. We know the direction runners should lay, that chairs should be pulled out enough to not make your tablecloths be folded in funny and expose table legs, and the general flow the décor should have. Having us place your items can help both with event flow and make your photos look perfect.
Do you ship items?
Unfortunately we do not. Items have to be recieved back, cleaned, and prepped for the next client counting on the item to be ready for them. We can't trust that the mail system will get your items back to us in time to prepare them for the following weekend.
What is the rental period?
Bride and Joy delivery/Client pickup can be done as early as the day before your event and Bride and Joy pickup/Client dropoff can be done as late as the day after your event. Our rentals come with a 3 day rental period to accomodate this.