Rental Minimums
The minimum for Client Pickups/Drop-offs is $350. Furniture and larger items are not allowed for Client Pickup/Drop-off.
For delivery and pickup orders, we require a $1,000 minimum on all orders.
The minimum applies to rentals before the client pickup or delivery fees are added.
Rental Period
The rental period is for 1 day, which is your event day. We reserve rentals for the Friday - Sunday period so that we don't double book items to multiple clients for the same weekend. This avoids any stress of renting an item to a client on a Friday, the item getting damaged or lost, and then the Saturday or Sunday clients suffering. We reserve the right to drop-off and pick-up same day if that is what works for the venue, clients, other vendors, and ultimately our team.
Do you deliver?
Yes we do! The round trip delivery and pickup fee starts at $350 round trip for our local venues within 20 miles and can change depending on how far your venue is from our showroom. We waive the packing fee when you include our pickup and delivery service.
Can I pickup my order?
You are welcome to pick up items that can be packed in bins or boxes with a $35 packing fee. Furniture requires delivery and pickup. This preserves our items for longer as we know how to pack, transport and carry them properly.
Pickups will be the day before your event between 10:00 A.M. and 2:00 P.M. and drop-off will always be the day after your event from 10:00 A.M. to 2:00 P.M., unless we discuss otherwise.
What if an item gets damaged?
If an item gets damaged, we charge a fee of 5 times the rental cost of the item to replace it. If the item doesn't need to be replaced but needs a repair, we will charge you the amount of the repair. Additionally there will be a $60 fee to cover our team's time, the inconvenience, and the possibility that we had to offer the next client a discount if they weren't able to use the same item due to it being in repair. All damage fees are due no later than 2 weeks from your event date.
![HBPArielleBrunoCeremony-6597[130900].jpg](https://static.wixstatic.com/media/76eb43_ac822392be6349c7a55a9b67ce31edad~mv2.jpg/v1/fill/w_245,h_163,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/76eb43_ac822392be6349c7a55a9b67ce31edad~mv2.jpg)
What is the Decor Setting Service?
On your big day you should be focused on getting ready and enjoying time with your loved ones. We prefer you to walk into your already decorated space and have your jaw drop instead of be in the nitty gritty yourself decorating until the final hour. After doing hundreds of events, we can see things from a photo perspective. Having us place your items can help both with event flow and make your photos look perfect. With our decor setting service, we require our team's delivery and pickup service.
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Do you ship?
Unfortunately we do not. Items have to be recieved back, cleaned, and prepped for the next client counting on the item to be ready for them. We can't trust that the mail system will get your items back to us in time to prepare them for the following weekend.
